Shipping & Returns

Shipping

Standard Shipping is offered via USPS, FedEx and/or UPS and takes 3-12 business days, depending on location and product mix. If Standard Shipping is selected, orders will be processed and shipped within four business days.


Returns

Unopened products may be returned for any reason within 15 days. Returned items can be exchanged for store credit or refunded for the original purchase price. Items must be in unused condition. If you want to return a product please contact us at: help@puritize.com and include your order number.


Warranty

Each Puritize system comes with a full one year manufacturer’s warranty that protects against defects in materials and workmanship. If a defect exists, at its option Clean Light Laboratories, LLC will (1) repair the product at no charge, (2) exchange the product with a product that is new Warranty period begins on the date of purchase.

Please register your Puritize system at https://uveeclean.com/apps/warranty with the serial number provided on the bottom of your device along with place and date of purchase.


Contact Us

Looking for Answers? Check out our FAQs or email our team at help@puritize.com.