Shipping

We offer free shipping on orders $149 or more within the US (except for Hawaii and Alaska). Orders below $149 will incur a $15 shipping fee. All orders to Canada will incur a $55 shipping fee. We do not ship internationally at this time.

Returns

Unopened products may be returned for any reason within 15 days. Returned items can be exchanged for store credit or refunded for the original purchase price. Items must be in unused condition. If you want to return a product please contact us at: help@puritize.com and include your order number.

Warranty

Each Puritize system comes with a 1 year manufacturer’s warranty that protects against defects in materials and workmanship. If a defect exists, Clean Light Laboratories, LLC will pursue the following options based on their absolute and final discretion (1) repair the product at no charge, (2) exchange of product for a replacement. Note, the warranty period begins on the date of purchase.

Please register your Puritize system at https://uveeclean.com/apps/warranty with the serial number provided on the bottom of your device along with place and date of purchase.

Contact Us

Looking for Answers? Check out our FAQs or email our team at help@puritize.com.